Privacy policy

We take your privacy very seriously and we are committed to protecting your personal information. If you have any questions about our policies with regards to your personal information, please contact us at hello@boxfetti.ae. 

Below we outline our privacy policy in full. This applies to all information collected through our website and or other related services. We will review and update this policy from time to time to make sure it’s relevant and compliant with local laws. 

What personal information do we collect?

We collect personal information that you provide to us such as name, address, contact information, passwords and security data, and payment information.

The personal information we collect may include the following:

Name and contact information, including first and last name, email address, postal address, phone number, your login credentials, and your payment/credit card data. 

All personal information that you provide should be accurate. Please notify us of any changes to such personal information.   

How do we use your personal information?

We process your information for purposes based on legitimate business interests, the fulfilment of our contract with you. We use the information we collect or receive:  

To send you promotional communications for business purposes. We may use the personal information you send to us for our marketing purposes if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time.

To send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.     

To fulfil and manage your orders, payments, returns, and exchanges.           

To administer prize draws and competitions when you elect to participate in competitions.               

To request feedback and to contact you about your use of our products.                  

To enforce our terms, conditions and policies for business purposes, legal reasons and/or possibly contractual.                         

For other business purposes such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our website, products, or services.                             

Will we share your information with third parties?

We only share information to fulfill our business obligations, to comply with laws, or to protect your rights. We only share and disclose your information in the following situations: 

To comply with applicable law, governmental requests, a judicial proceeding, court order, or legal processes. Or to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.  

We may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on our website, which will enable them to collect data about how you interact with the website. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity.  

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.     

We may share your information with our affiliates, in which case we will require those affiliates to honour this privacy policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.    

We may share your information with our business partners to offer you certain products, services or promotions. Unless described in this Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.   

We may disclose your personal information for any other purpose with your consent.

How do we keep your information secure? 

We aim to protect your personal information through a system of organizational and technical security measures designed to protect the security of your personal information. Although we will do our best to protect your personal information, the transmission of personal information to and from our website is at your own risk. Please access the services within a secure environment.  

Last updated 6 October 2021